F.A.Q

  • Getting the right limousine often depends on the type of event such as, Airport Transfers, Weddings, Nights Out, Birthday Parties, City or Wine Tours, Day Trips, or Concerts, Proms Transfers.
  • Reserve a Limo, but prepare the details of what you are looking for.
  • Determine how many people will be participating before you call.
  • Decide on limo types and ensure the limo you are getting has the space, features and look for your event.
    • Sedans (mostly Town cars but sometimes Mercedes or Specialty Sedans)
    • 6 Passenger Limousine (Seats 4 comfortably)
    • 8 Passenger Limousine (Seats 6 comfortably)
    • 10 Passenger Limousine (Seats 8 comfortably)
    • 12 Passenger Limousine (Seats 10 comfortably)
    • 14-22 SUV Limousine (Typically a Navigator, Escalade, or Excursion)
    • 18-20 Passenger Hummer
    • Small Shuttle Bus (22-35 Passengers)
    • Coach Bus (45-55 Passengers)
    • Small Limo Bus (14-22 Passengers)
    • Coach Limo Bus (28-35 Passengers)
  • The most important thing to consider when booking a limo is safety for yourself and your party. Legitimate limo companies need to be registered with their state, have the proper levels of insurance and be properly licensed.
  • Getting a package is often the best choice for special occasions like weddings, concerts, prom, sporting events or other ride types with a predictable start and end time.
  • Book the Limo
Our chauffeurs are in professional suite. Your Chauffeur will display a personalized paging sign with your name.
Our chauffeurs routinely arrive at any pick up location (at a residence, office or airport) 10-15 minutes prior to the scheduled pick up time. If driver has not arrived in this time frame, please call our office.
Our company accepts all major credit cards. We also accept travelers checks or cash. A direct billing account can be set up for your convenience by calling our office.
Yes, you may obtain a receipt from the chauffeur at the end of the trip or you may request a receipt via fax or e-mail.
We do not add or charge gratuity to any vehicle or transportation services offered. Tipping is appreciated and Standard gratuity range starts at 15 percent.
Advance notice is required for any change or cancellation in order to avoid possible additional charges. Change or cancellation of any Limousine or Bus service on the weekend we require one week notice prior to pickup time.
Our operations staff monitors the exact arrival time of each and every commercial flight into city. You can be assured that your chauffeur will be waiting for you when you arrive. If this is a commercial flight, there will be no additional charge for the delay.
There is no charge for any flight arriving that is canceled by the airline. However, it is the responsibility of the traveler or booking agent to notify our office to advise us of any new travel arrangements.
We will make every attempt to accommodate you.
All of our limousines and Buses are fully insured. If you have any questions about the extent of our insurance coverage for your corporate account, please call and we will be glad to provide you with the information you require.
Due to size and safety restrictions for different age group, is unable to provide car seats, but customers are more than welcome to bring their owns.
Our entire fleet of vehicles is nonsmoking. respect the rights of the smoker, but we also respect the rights of the next passenger who may not smoke.
Yes, if you are of the legal age (21 years or older in Texas) then You may consume alcohol that you have brought with you only in the limousine or buses with privacy window between the driver and the clients.
Houston Bus Rental Operator